With the Haykya mobile app you can:
Manage service inquiries effectively in one place:
Capture and plan your service requests, categorize requests based on their type and urgency and assign them to your technicians with ease and track progress right from your smartphone thereby improving technician utilisation.
Track Team Attendance:
Increase accountability of your technicians by tracking your team attendance digitally with a reliable system. Check your attendance details weekly/monthly anywhere, anytime
Handle Customer Escalations:
Mark services requests as important/escalated, monitor these critical service inquires and make sure they are addressed in timely fashion there by improving your customer satisfaction
Personalised Application for the Technicians:
An exclusive easy-to-use interface for your technicians to help them stay organised and efficient and make their work more manageable and streamlined
View Real-Time Business Data on the Go:
Access the visual, easy to use ‘Dashboard’ feature to manage your works and team and boost your productivity. Stay informed with the most up-to-date tracker and seamlessly manage escalations from anywhere